Holozonia
Unsubscribe & Refund Policy

Unsubscribe and refund policy

Manage your subscription, stop renewal and learn how refund requests are handled.

How to unsubscribe

Omantel

Text Unsub d to 92325 and your subscription is cancelled straight away.

  • Send it from the mobile number the subscription is registered to.
  • Cancellation takes effect as soon as it is processed, with no notice period.
  • No app and no account login is needed to cancel.

Vodafone

Text Unsub to 91013 and your subscription is cancelled straight away.

  • Send it from the mobile number the subscription is registered to.
  • Cancellation takes effect as soon as it is processed, with no notice period.
  • No app and no account login is needed to cancel.
1

Send the request

Use the cancellation option for your operator shown above, from the mobile number you subscribed with.

2

Get confirmation

You receive confirmation that your subscription has been stopped. Keep it for your records.

3

You are unsubscribed

Billing ends and no further charges are made to your mobile account.

Refund policy

  • Refund requests can be reviewed when submitted within 30 days of the charge.
  • Use help@holozonia-om.com or contact help@holozonia-om.com for refund support.
  • Include the mobile number used for the subscription so the team can locate the charge.
  • Refund eligibility depends on charge status, operator rules and previous usage.
  • Approved refunds are processed through the available billing route for the original charge.
  • Cancelling stops future renewals but does not automatically refund previous charges.
  • If you believe a charge was made in error, contact customer care as soon as possible.

Holozonia FAQs

Have questions about Holozonia? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my Holozonia subscription?
With your Holozonia subscription, you gain unrestricted access to a vast array of Holozonia content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Holozonia?
You subscribed to Holozonia by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Holozonia?
These subscriptions grant you unlimited access to all our Holozonia content and premium features during the active subscription period. Yes, Holozonia operates a subscription model (Omantel: OMR 0.3 daily, Vodafone: OMR 0.3 daily), please refer to our relevant pricing information.
What platforms does Holozonia support?
Holozonia is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Holozonia platform or email us at help@holozonia-om.com
How do I cancel my Holozonia subscription?
To cancel your subscription, you can do so by texting Unsub d to 92325 (for Omantel), Unsub to 91013 (for Vodafone), or by emailing our customer care team at help@holozonia-om.com.